Frequently Asked Questions
Everything you need to know about your BurnPits360 experience.
How long does shipping typically take?
Standard orders are processed within 1-2 business days. Depending on your location, delivery usually takes between 3 to 7 business days. You will receive a tracking number as soon as your package ships.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking link. You can also log into your BurnPits360 account to view your order status and history.
Are your products covered by a warranty?
Yes, all our premium products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team with your order number.